Ombudsman Republik Indonesia
ORI
Summary
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The Ombudsman RI was established by Law No. 37/2008 as an independent state institution to oversee maladministration in public service delivery. Its 9 members (1 chair, 1 deputy chair, 7 members) are proposed by a selection committee and appointed by the President for 5-year renewable terms. The Ombudsman may receive public complaints about police service failures and corrections conditions, conduct investigations, and issue non-binding recommendations for corrective action.
Police are among the most-complained-about institutions. The Ombudsman does not conduct use-of-force investigations and has no power to compel production of internal-affairs files or officer personnel records; it relies on cooperative disclosure.
Independence Scorecard
| Appointment | Executive appointment |
|---|---|
| Term length | 5 years |
| Removal standard | For cause only |
| Budget independence | Legislative line item |
| Subpoena power | No |
| Compel testimony | No |
| Records access | Case-by-case |
| Public reports required | Yes |
| Pre-publication review | None — reports published directly |
Statute
- Name
- Undang-Undang Republik Indonesia Nomor 37 Tahun 2008 tentang Ombudsman Republik Indonesia
- Citation
- UU No. 37/2008
- Full text
- Full text of law →
Jurisdiction scope
All public services administered by central and regional government, state-owned enterprises, and bodies carrying out public functions funded from the state budget; covers maladministration by police in their service-delivery and detention functions, and by correctional facilities.