Ombudsman

Commissioner for Public Complaints (State Comptroller's Office)

Commissioner for Complaints

69/100

Summary

The Commissioner for Public Complaints is the ombudsman function of the State Comptroller's Office. Per Basic Law: The State Comptroller s. 1(b) and Part II, the State Comptroller also serves as the Commissioner for Public Complaints. Citizens may file complaints about administrative injustice, abuse of power, or maladministration by government bodies. This function has a distinct statutory basis within the Basic Law (Part II) and a separate operational mandate from the audit function.

Independence Scorecard

Independence Score: 69/100 (good)
69/100
Limited
Methodology v0.1
AppointmentLegislative appointment
Term length7 years
Removal standardFor cause only
Budget independenceLegislative line item
Subpoena powerYes
Compel testimonyYes
Records accessFull access
Public reports requiredYes
Pre-publication reviewAdvisory only (not binding)

Statute

Name
Basic Law: The State Comptroller, Part II; Public Complaints Law 5748-1988
Citation
Basic Law: The State Comptroller 5748-1988, s. 1(b) and Part II; State Comptroller Law 5718-1958, Chapters on Public Complaints
Full text
Full text of law →

Jurisdiction scope

Complaints from members of the public against government ministries, state institutions, local authorities, and other bodies subject to the State Comptroller's jurisdiction. Investigates administrative injustice, maladministration, and violations of legal rights by public bodies.

Other ombudsman bodies in Israel

Secondary Sources