Ombudsman

Commission on Administrative Justice (Office of the Ombudsman)

CAJ

61/100

Summary

The Commission on Administrative Justice (CAJ), also known as the Office of the Ombudsman, is established under Article 59(4) of the Constitution of Kenya, 2010 and the Commission on Administrative Justice Act No. 23 of 2011. The Chairperson and Commissioners are appointed by the President from names submitted by the Public Service Commission with the approval of the National Assembly, serving six-year non-renewable terms. CAJ investigates allegations of maladministration, unfair treatment, and abuse of office by public bodies at both national and county levels. It may make recommendations for redress but lacks binding enforcement powers; non-compliance with recommendations may be reported to Parliament. CAJ also promotes public education on good governance, access to information, and administrative justice.

Independence Scorecard

Independence Score: 61/100 (good)
61/100
Limited
Methodology v0.1
AppointmentMixed (multi-branch)
Term length6 years
Removal standardFor cause only
Budget independenceLegislative line item
Subpoena powerNo
Compel testimonyNo
Records accessFull access
Public reports requiredYes
Pre-publication reviewNone — reports published directly

Statute

Name
Commission on Administrative Justice Act No. 23 of 2011; Constitution of Kenya 2010, Article 59(4)
Citation
Act No. 23 of 2011; Art. 59(4) Const. 2010
Full text
Agency website →

Jurisdiction scope

All national and county government agencies, public offices, and state corporations; investigates maladministration, abuse of power, unfair treatment, and violations of citizens' rights in public administration

Other ombudsman bodies in Kenya

Secondary Sources