Ombudsman

Mediateur du Grand-Duche de Luxembourg

70/100

Summary

The Mediateur du Grand-Duche de Luxembourg (Ombudsman) is an independent body attached to the Chamber of Deputies, created by Loi du 22 aout 2003 instituant un Mediateur, and operational since 1 May 2004. The Mediateur is appointed by the Chamber of Deputies by simple majority for a single non-renewable term of eight years and may not be removed before the end of that term, ensuring strong independence. The Mediateur's mission is to mediate amicably in conflicts between individuals (natural or legal persons) and the Luxembourg public administration (state services, local authorities, and public bodies), offering a free alternative to judicial proceedings. Under the statute, the Mediateur has a right of access to all relevant information and documents held by public authorities. Annual reports are submitted to the Chamber of Deputies and published. The budget is a legislative line item within the Chamber's appropriations.

Independence Scorecard

Independence Score: 70/100 (good)
70/100
Moderate
Methodology v0.1
AppointmentLegislative appointment
Term length8 years
Removal standardCannot be removed before term expires
Budget independenceLegislative line item
Subpoena powerNo
Compel testimonyNo
Records accessFull access
Public reports requiredYes
Pre-publication reviewNone — reports published directly

Statute

Name
Loi du 22 aout 2003 instituant un Mediateur
Citation
Loi du 22 aout 2003 instituant un Mediateur (Mem. 2003, A-126)
Full text
Full text of law →

Jurisdiction scope

State administration and public bodies of the Grand Duchy; mediates conflicts between citizens (natural and legal persons) and the public administration; investigates administrative complaints and proposes amicable resolutions

Secondary Sources