Ombudsman

Médiateur du Royaume (Diwan Al Madhalim)

Médiateur du Royaume

51/100

Summary

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The Médiateur du Royaume (Diwan Al Madhalim) was instituted by Dahir n°1-11-25 of 17 March 2011, implementing Article 162 of the 2011 Constitution. Appointed by the King, the Médiateur investigates complaints of mal-administration and mediation between citizens and public administration.

Independence Scorecard

Independence Score: 51/100 (moderate)
51/100
Limited
Methodology v0.1
AppointmentExecutive appointment
Term length5 years
Removal standardFor cause only
Budget independenceLegislative line item
Subpoena powerNo
Compel testimonyNo
Records accessCase-by-case
Public reports requiredYes
Pre-publication reviewNone — reports published directly

Statute

Name
Dahir n°1-11-25 du 17 mars 2011 relatif au Diwan Al Madhalim
Citation
Dahir n°1-11-25 du 17 mars 2011 (B.O. n°5926)
Full text
Agency website →

Jurisdiction scope

National mediator/ombudsman; receives citizen complaints against public administration; promotes good governance and rule of law; issues non-binding recommendations.

Other ombudsman bodies in Morocco

Secondary Sources