Law on Transparent and Open Administration (Loi relative à une administration transparente et ouverte)

Response Timeline

Initial response within 1 month (30 calendar days). Extendable by up to 2 months (60 days) for voluminous documents, required redactions, National Archives consultation, or third-party input. The body must notify the applicant with reasons before the initial deadline expires. Total maximum: 90 days.

No residency or citizenship requirement. Access is granted to 'any natural or legal person' regardless of nationality. No personal interest need be asserted.

How to Submit a Request

Accepted Methods

• Portal
• Email
• Mail
• In person

Written requests can be submitted via MyGuichet.lu (electronic portal), email, mail, or in person. The request should identify the documents sought.

Required Elements

• Description — Written identification of the documents sought.

Optional Elements

• Preferred format — Preferred format or method of receiving documents

Fees

No application fee. Copy and mailing fees may be charged but cannot exceed actual costs. Documents are free when no physical reproduction is needed.

Exemptions

• Foreign Relations and Security
  Foreign relations, security of Luxembourg, or public order.
• Personal Security and Privacy
  Personal security or privacy protection.
• Judicial Proceedings
  Judicial, extrajudicial, or disciplinary proceedings.
• Criminal Investigation
  Prevention, investigation, or prosecution of criminal offenses.
• Intellectual Property
  Protection of intellectual property rights.
• Legal Confidentiality
  Secrets or confidentiality obligations protected by law.
• Regulatory Oversight
  Control, inspection, and regulatory oversight functions.
• Commercial and Industrial Information
  Confidentiality of commercial and industrial information.
• Economic and Financial Policy
  Government's ability to conduct economic, financial, fiscal, and commercial policy.
• Government Deliberations
  Confidentiality of government deliberations.

Ten main exemption categories, all mandatory. Documents containing personal data or value judgments about individuals may only be communicated to the subject, unless personal data can be redacted.

Appeal Process

Two-tier system: optional internal review via the independent CAD commission, then binding judicial review by the Administrative Tribunal. Representation by a barrister is mandatory before the tribunal.

Request Templates

Sources & References

• Full text of law →
• Primary source →
• Commission d'accès aux documents (CAD) →
• MyGuichet.lu →
• RTI Rating - Luxembourg →