Ombudsman

Raonador del Ciutadà (Citizen's Ombudsman of Andorra)

Raonador del Ciutadà

65/100

Summary

The Raonador del Ciutadà is Andorra's statutory ombudsman, established in 1998 and most recently reformed by Llei 16/2024. Elected by a two-thirds parliamentary majority for a non-renewable six-year term, it is independent of the executive. It receives and investigates citizen complaints against all public authorities including the Police Corps (Cos de Policia) and the prison administration, and can issue recommendations, warnings, and annual reports to parliament, but cannot annul administrative acts, impose discipline, or compel testimony. It is the only external, civilian oversight body for law enforcement and corrections in Andorra. The 2013 UN Committee Against Torture noted the absence of a dedicated independent police-monitoring mechanism, a structural gap this body only partially fills given its advisory-only, referral-focused mandate.

Independence Scorecard

Independence Score: 65/100 (good)
65/100
Limited
Methodology v0.1
AppointmentSupermajority legislative appointment
Term length6 years
Removal standardFor cause only
Budget independenceLegislative line item
Subpoena powerNo
Compel testimonyNo
Records accessCase-by-case
Public reports requiredYes
Pre-publication reviewNone — reports published directly

Statute

Name
Llei 16/2024, del 7 de novembre, del Raonador del Ciutadà (consolidating the original Law of 4 June 1998)
Citation
Llei 16/2024 (Portal Jurídic d'Andorra); originally Llei de creació i funcionament del Raonador del Ciutadà, 4 June 1998
Full text
Full text of law →

Jurisdiction scope

All public administration of Andorra, including the Police Corps and prison administration; handles complaints of rights violations by any public authority.